Should You Disable Google Assistant Calls in Your Google My Business Listing

This is one of those default opt-in settings in Google My Business (GMB) that is also cleverly hidden in plain sight. What are Assistant Calls? Why is it turned on by default? Why should I care? What is it? Its a intermediary Google service feature between your customer and your business. (Google Service is an … Read more

Google My Business Owners vs Managers

What if one of your GMBs get suspended? What are the consequences? That depends on your role. A significant yet overlooked feature of administering a GMB is the way in which Google treats roles differently. How you choose to maintain your GMB has serious implications. Most administrators like the convenience of the role of Owner, … Read more

Diary of Google My Business

This is the unvarnished version of the Ultimate Google My Business Guide, calling-out all those happy horse shit blogs about the so-called “support” that Google My Business (GMB) provides. The Ultimate GMB Guide is here but that is just a rehash of Google guides – just a bit more straight forward. But if you are … Read more